Privacy Policy
How Hart Air collects, uses and protects your personal information when you visit our website, request a quote or book a service.
- ARCtick licenceL117206
- Refrigerant tradingAU57185
- Electrical licence146856
- Blue card2591853-1
- Public liability$10M cover
Your privacy at Hart Air
We collect only what we need to provide a quote, schedule a job and follow up with service support. We never sell your data.
- What we collect
Name, email, phone, service address and the details of your enquiry.
- How we use it
To quote, schedule, invoice and provide warranty support.
- How we store it
Inside our secure CRM. Access limited to the Hart Air team.
The full policy
Information we collect. When you enquire via phone, email or our website forms, we collect the personal information you provide — typically your name, contact details, the service address, and any details about your air conditioning or refrigeration enquiry.
How we use it. We use that information solely to respond to your enquiry, prepare a quote, schedule and complete works, issue invoices, and offer ongoing service or warranty support. We may contact you about your job or related follow-ups.
Sharing. We do not sell, rent or trade your personal information. We may share it with trusted service providers (for example our scheduling/CRM system or accounting software) strictly to deliver our services to you.
Cookies & analytics. Our website uses standard cookies to operate and may use privacy-respecting analytics to understand how visitors find our pages so we can improve them.
Your rights. You can ask us at any time what information we hold about you, request corrections, or ask us to delete it (subject to our legal obligations to retain records of completed jobs).
Privacy questions?
Reach out via our contact page, email jason@hartair.com.au or call 0450 313 517.
- Email
- Updates
We may update this policy from time to time. Latest version is always shown on this page.
Request a free quote
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